Processing Time

All in-stock orders are processed and dispatched within 1–5 business days (Monday–Friday, excluding public holidays). Please note that larger pieces may require additional processing time due to custom crating and specialized packaging requirements.

Shipping Confirmation & Tracking

Once your order leaves our warehouse, you will receive a confirmation email with a tracking link to follow your parcel's journey.

Shipping Costs

Shipping rates are calculated automatically at checkout based on your delivery destination and the weight and dimensions of your order. Remote destinations or oversized pieces requiring custom packaging may incur additional carrier surcharges.

UK Orders

Due to UK customs and VAT regulations, we can only ship to the UK for orders of £120 or more. Orders below this threshold cannot be processed.

Delivery Times

Estimated delivery windows are displayed at checkout based on your location and selected courier. Larger items shipped via freight or specialized couriers may take slightly longer to arrive. While we work to ensure timely delivery, occasional delays due to customs clearance or local carrier disruptions are outside of our control.

Customs, Duties & Taxes (Outside the EU)

All orders are shipped from within the European Union. If you are ordering from outside the EU, local import duties, customs taxes, and courier handling fees are not included in the product or shipping prices. These charges are determined by your local customs authority and must be paid by the recipient upon delivery.